Privacy policy
Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and protected when you visit or make a purchase from sofiestranslatingservice.com.
1. Information I Collect
When you use this website, I may collect the following information:
Personal details such as your name and email address (for contact or orders)
Order details and uploaded files (for translation services)
Payment information (processed securely through third-party providers)
Website usage data (such as IP address, browser type, and pages visited)
2. How Your Information Is Used
Your information is used to:
Process and deliver your translation orders
Communicate with you about your order or inquiries
Send your completed translations by email
Improve the website and services
Comply with legal obligations
3. File Uploads and Confidentiality
Files you upload for translation are treated as strictly confidential.
They are only used for the purpose of completing your translation and are never shared with third parties.
4. Payment Information
Payments are processed through secure third-party payment providers. I do not store or have access to your full payment details.
5. Data Retention
Your personal data and files are only kept for as long as necessary to:
Complete your order
Provide customer support
Meet legal or tax obligations
6. Cookies
This website may use cookies to:
Improve your browsing experience
Analyze website traffic
You can disable cookies in your browser settings if you prefer.
7. Third-Party Services
This website may use third-party services (such as payment processors or hosting providers). These services only access your data when necessary and are required to keep it secure.
8. Your Rights
Depending on your location, you may have the right to:
Access the personal data I hold about you
Request correction or deletion of your data
Withdraw consent for data processing
To exercise any of these rights, please contact me.
9. Data Security
I take reasonable measures to protect your personal information and files from unauthorized access, loss, or misuse.
10. Contact Information
If you have any questions about this Privacy Policy or your data, you can contact me through the contact page on this website.
11. Changes to This Policy
This Privacy Policy may be updated from time to time. Any changes will be posted on this page.