Privacy policy

Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and protected when you visit or make a purchase from sofiestranslatingservice.com.


1. Information I Collect

When you use this website, I may collect the following information:

  • Personal details such as your name and email address (for contact or orders)

  • Order details and uploaded files (for translation services)

  • Payment information (processed securely through third-party providers)

  • Website usage data (such as IP address, browser type, and pages visited)


2. How Your Information Is Used

Your information is used to:

  • Process and deliver your translation orders

  • Communicate with you about your order or inquiries

  • Send your completed translations by email

  • Improve the website and services

  • Comply with legal obligations


3. File Uploads and Confidentiality

Files you upload for translation are treated as strictly confidential.
They are only used for the purpose of completing your translation and are never shared with third parties.


4. Payment Information

Payments are processed through secure third-party payment providers. I do not store or have access to your full payment details.


5. Data Retention

Your personal data and files are only kept for as long as necessary to:

  • Complete your order

  • Provide customer support

  • Meet legal or tax obligations


6. Cookies

This website may use cookies to:

  • Improve your browsing experience

  • Analyze website traffic

You can disable cookies in your browser settings if you prefer.


7. Third-Party Services

This website may use third-party services (such as payment processors or hosting providers). These services only access your data when necessary and are required to keep it secure.


8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data I hold about you

  • Request correction or deletion of your data

  • Withdraw consent for data processing

To exercise any of these rights, please contact me.


9. Data Security

I take reasonable measures to protect your personal information and files from unauthorized access, loss, or misuse.


10. Contact Information

If you have any questions about this Privacy Policy or your data, you can contact me through the contact page on this website.


11. Changes to This Policy

This Privacy Policy may be updated from time to time. Any changes will be posted on this page.